[brlug-general] BR ISPs

[John Hebert]

I have Eatel (East Ascension Telephone Network - http://www.eatel.net). Eatel's presence seems to be limited to where they had laid down copper a long time ago; East Ascension Parish.

I spoke with an Eatel rep at a tradeshow  about 2 months ago and she said that by law they were required to lay down _fiber_ in all the new subdivisions that are springing up in Ascension Parish. I was disappointed at the time because we had been on a waiting list for fiber for 2 years. However, about 2 weeks ago, a flyer showed up on our door that said fiber was being laid down in our neighborhood and a week later the trucks and orange tubing arrived!

I've used both Eatel DSL and Cox Cable Internet simultaneously in the past, and even though Cox was faster of course, their customer service was really bad. I've never had a problem with Eatel's customer service. For example, during a recent outage, they were honest and upfront with me and said they didn't know when the service would be back up. And they offered to call me when it was back up! It was up about 2 hours later, which wasn't a big deal for me.

If you live in Ascension Parish, definitely consider Eatel. They offer the whole package deal: VOIP, Internet, and TV.

John

----- Original Message ----
From: Edmund Cramp <eac at motion-labs.com>
To: "general at brlug.net" <general at brlug.net>
Sent: Saturday, June 16, 2007 7:59:00 AM
Subject: Re: [brlug-general] BR ISPs

Good point - but that really depends on where you're located.  We went for a good power source (first drop off a sub-station - in Millerville, on Old Hammond) but it's out of downtown Baton Rouge so our options were limited at the time.

I probably ought to revisit our options but Cox haven't pissed me off recently so it's a low priority at the moment.  Anyone moving here should consider what their options are at different locations - what's available in one place may not be available in another.

Edmund Cramp
-- 
 My country, right or wrong," is a thing that no patriot would think of saying 
 except in a desperate case.  It is like saying, "My mother, drunk or sober." 
                          -- G. K. Chesterton     






 
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